ALL SALES ARE NON-REFUNDABLE.  We allow exchange or store credit within 15 days of purchase date for ELIGIBLE ITEMS.   Eligible items must be in unopened packaging with all tags intact and in original condition.  We will not accept any merchandise that has been used, altered or customized in any way (brushed, combed, picked, cut, colored, washed, etc.).

Any orders received before 2:00 pm (Pacific Time) will ship the same day and any orders after 2:00 pm (Pacific Time) will be ship on the next business day.

Weekend and Holidays DO NOT COUNT as Business Days.

Domestic Ground: 3 to 5 Business Days

International Economy: $90

Canada USPS: 7 to 10 Business Days - Free

Canada FedEx: 2 to 3 Business Days - $80

The purchaser or the recipients shall be responsible for any duties and taxes

Chaviv by Violet Teriti reserves the right to make changes to these policies at our discretion.